Privacy Policy

Effective October 13, 2026

Who we are

Oak Lawn Auto is a family owned auto repair shop located at 5759 W 87th St, Oak Lawn, IL 60453. In this policy, "we," "us," and "our" mean Oak Lawn Auto, and "website" means myoaklawnauto.com. This policy explains what information we collect through the website, how we use it, who we share it with, and the choices you have.

Information you give us

We only collect personal information that you choose to send us.

Contact and appointment requests

When you use our contact or booking forms, we ask for:

• Your first and last name, phone number, and email address
• Your vehicle's year, make, and model
• The service you need, your preferred date or time, and how you would like us to reach you
• How you heard about us
• Your message and any photo or document you choose to attach

Job applications

When you apply through our careers page, we ask for your name, phone number, email address, the position you are interested in, your availability, ASE certification and years of experience, how you heard about us, anything you would like to tell us about yourself, and your resume.

Calls, emails, and shop visits

When you call, email, or visit the shop, we keep the information you share so we can take care of your vehicle and keep accurate service records.

Information collected automatically

Like most websites, our web host keeps standard server logs. These record technical details such as your IP address, browser type, the pages you visited, and the time of your visit. We use these logs only to keep the website secure and running properly.

We do not use analytics tools, advertising cookies, or tracking pixels on this website, and the website does not use cookies to track visitors. If that changes, we will update this policy.

How we use your information

• To answer your questions and to schedule and confirm appointments
• To prepare estimates and to perform and document work on your vehicle
• To review job applications and contact applicants
• To understand how customers find us
• To protect the website from spam and misuse
• To meet our legal, tax, and recordkeeping obligations

If we ever send you promotional messages, you can opt out at any time by following the instructions in the message or by contacting us.

How we share your information

We do not sell or rent your personal information. We share it only in these situations:

• Service providers that help us run the website and the shop. These include our website host (Hostinger), our form delivery service (Web3Forms, which sends your form submission to our email), and our email provider (Google Workspace). They may only use your information to provide their services to us.
• When you ask us to. For example, if you need a tow, we may pass your details to our towing partner.
• When the law requires it. We may disclose information to comply with a legal obligation or to protect the rights and safety of our customers, our staff, or the public.

Links to other websites

Our website links to other sites, including Google, Google Maps, Yelp, Facebook, Instagram, and Nextdoor. Those sites have their own privacy policies, and we are not responsible for how they handle your information.

How long we keep your information

We keep form submissions and customer records for as long as we need them to serve you and to meet our business, tax, and legal obligations. We keep job applications only as long as we need them to consider you for current or future openings.

How we protect your information

Our website uses an encrypted HTTPS connection, so information you send through our forms is protected in transit. Access to your information is limited to the people at the shop who need it to help you. No method of transmission or storage is completely secure, so please do not send sensitive details such as payment card numbers or Social Security numbers through our website forms.

Your choices

You can ask us to tell you what personal information we have about you, to correct it, or to delete it. Contact us using the details below and we will respond within 30 days. We may need to keep some information when the law requires it, for example invoices and service records.

Children's privacy

This website is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has sent us personal information, please contact us and we will delete it.

Changes to this policy

We may update this policy from time to time. When we do, we will change the effective date at the top of this page.

Contact us

If you have questions about this policy or your information, please reach out:

Oak Lawn Auto
5759 W 87th St, Oak Lawn, IL 60453
Phone: (708) 424-2175
Email: John@MyOakLawnAuto.com